Secure Payments – DermaLift

Derma Lift Official

Your payment security matters to us.

DermaWave LLC uses Stripe to securely process payments completed through the DermaLift™ website.

Secure Checkout

Payment information is securely submitted to and processed by Stripe using industry-standard security measures.

DermaWave LLC and DermaLift™ do not directly receive or store your complete payment-card number or card security code.

Stripe may use security, fraud-prevention and authentication measures to help protect transactions. Depending on your bank or card provider, you may be asked to complete an additional verification step before your payment is approved.

Payment Methods

The payment methods available for your order will be displayed during checkout.

Availability may depend on your location, device, currency, order value and eligibility determined by Stripe or the relevant payment provider.

All applicable prices and charges will be displayed before you confirm your order.

Payment Authorisation

When you place an order, your payment method may be checked and authorised by Stripe and your card provider.

Once your payment has been successfully authorised and your order has been accepted, you will receive an order confirmation by email.

If your payment is declined, please:

Confirm that your card details are correct;
Check that your billing information matches your bank records;
Confirm that sufficient funds are available;
Check whether your card is enabled for online transactions;
Contact your bank or card provider for further information.

For security and privacy reasons, DermaWave LLC cannot override a decision made by your bank, card provider or Stripe’s payment-security systems.

Payment Information

DermaWave LLC is the seller and payment recipient for purchases completed through the DermaLift™ website.

Stripe acts as our payment-processing provider. Stripe’s services are subject to its own security, privacy and service practices.

Refunds

Approved refunds will be issued to the original payment method used during checkout.

After a refund has been processed, your bank or payment provider may require additional time to display the funds in your account.

For eligibility, return instructions and processing information, please read our Returns & Refunds Policy.

Payment Safety

For your protection, never send any of the following by email or through our contact form:

Your complete card number;
Your card security code;
Your online banking password;
Your Stripe or payment-account password;
One-time security or authentication codes.

Our Customer Support Team will never ask you to provide complete card details, passwords or security codes.

Need Help?

For payment or order support, contact:

Email: contact@dermalift.uk

Opening hours:
Monday to Friday
9:00am to 5:00pm UK time
Excluding UK bank holidays