Contact Us

We’re here to help.

Whether you have a question about DermaLift™, need support with an existing order or would like help using your device, our Customer Support Team will be happy to assist you.

Customer Support

Email: contact@dermalift.uk

Opening hours:
Monday to Friday
9:00am to 5:00pm UK time
Excluding UK bank holidays

We aim to respond to all enquiries within 1–2 working days. Responses may take slightly longer during busy promotional periods.

Order Enquiries

For faster assistance, please include:

• Your full name;
• Your order number;
• The email address used when placing your order;
• A clear description of your enquiry;
• Photographs or videos, where relevant.

Our team can assist with orders, deliveries, tracking, returns, refunds, warranty requests and product-use questions.

Please do not send complete card details, security codes, banking passwords or account passwords by email.

Company Information

DermaLift™ is operated by:

DermaWave LLC
500 4th St NW, Suite 102
Albuquerque, NM 87102
United States

Email: contact@dermalift.uk

DermaWave LLC is the seller and payment recipient for purchases completed through this website.

Please note that this business address is not a returns address. Do not send products to this address unless our Customer Support Team has provided written return instructions.

Contact Form

You may also contact us using the form below.

Please provide:

• Full name;
• Email address;
• Order number, if applicable;
• Reason for contacting us;
• Your message;
• File upload, if relevant.

By submitting the contact form, you confirm that you have read our Privacy Policy.